Service Policies
Our operational policies governing how HighwayInfo Hub delivers its services.
Content Accuracy Policy
We take reasonable care to ensure that all information published on this website is accurate at the time of publication. However, road regulations, toll charges and infrastructure details change over time. We cannot guarantee that all information is current at the moment you read it.
We do not invent or fabricate factual claims. Where information is general guidance rather than verified fact, we label it as such. We do not use unverifiable superlatives or make claims about being the best, fastest or most comprehensive service.
Contact Model Policy
This service operates under Contact Model A: email-only contact with no physical premises open to the public. We do not publish a street address or telephone number because we do not operate a public-facing office. Our registered location is Austria (remote / online).
Advertising Compliance Policy
If this website is accessed via an advertisement, the content of the landing page will always match the subject matter of the advertisement. We do not use cloaking, hidden text or misleading redirects. All pages are accessible to both users and search engine crawlers equally.
Review & Feedback Policy
We do not publish individual customer reviews or star ratings on this website, as we cannot independently verify their authenticity. Instead, we summarise anonymised aggregate feedback themes in our content to reflect common user needs. No names, locations or identifying details are published.
Refund Policy
For paid coordination services, if we are unable to provide the agreed information within the agreed timeframe, we will offer either a full refund or a revised delivery date at your choice. Refund requests should be sent to [email protected].
Accessibility Policy
We aim to meet WCAG 2.1 Level AA accessibility standards. This includes keyboard navigation, visible focus indicators, ARIA labels on interactive elements, and sufficient colour contrast. If you encounter an accessibility barrier, please contact us.
Cookie Policy
We use only a single essential cookie (localStorage key) to store your cookie consent preference. We do not use tracking cookies, analytics cookies or third-party advertising cookies. No data is shared with third parties.